What We Collect and Why We Keep It
When you open an account, we collect the information needed to verify your identity, process your chosen payment method, and maintain your wallet balance. That includes your name, contact details, and transaction records tied to deposits or withdrawals via JazzCash, Easypaisa, or Raast. We do not
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sell this data to third parties. Payment records are kept for the period required to resolve disputes and meet any obligation that applies in your eligible region — the exact retention window depends on local law where access is permitted. Session data, including device type and
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login timestamps, is stored to detect unusual activity on your account. Cookies on our platform record your session state and preferences; they do not track you across unrelated sites. Where local law and eligible regions allow, your data is processed under the terms set out in
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this policy. If the platform is not available in your jurisdiction, this policy does not create an entitlement to access or service. We periodically review what we hold and remove data no longer needed for the purposes described here. Queries about data tied to specific payment
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rails — for example, a JazzCash deposit record or an Easypaisa withdrawal — should be directed to our support team with your account reference number.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.